Case study
Our
customer, the Finn-Power Group, established in 1969, is a multinational
group of companies specialising in sheet metal working technology with 2
manufacturing sites in Italy, 1 in the US and 1 in Finland.
Industry concerns
Safety
starts with quality. The best product is only as good as its documentation and
technical data made available to the customer. Customer documentation is a
vital and integral part of Finn-Power’s comprehensive range of machinery. Most
crucially, the documentation needs to do its part to ensure the safe and
correct use of the product by providing complete, accurate and effective
information.
Additionally,
with the EU machinery directive in place and the EU now comprising of 28 countries,
there is a regulatory need for clear and accurate translation into many
different languages as well as specific, safety-related content.
Using Simplified Technical English ASD-STE100
to create user content
To
make content easier to understand as well as faster and cheaper to translate,
Dr Frans Wijma gave training to Finn-Power’s team of technical translators,
writers and documentation manager in the rules and practical application of
this international standard. Course participants did a complete rewrite of selected
sample documents in Simplified Technical English.
Finn-Power
has successfully implemented ASD-STE100 since 2010 with the continuous support
from the team at Shufra.
ASD-STE100
standardises vocabulary, grammar and style, while letting companies control
their specific terminology (Technical Names). The ASD-STE100 standard is widely
used in industries ranging from aerospace to IT, consumer electronics, automotive
and machinery.
The next step – formulating/designing
a useful information structure
Taking
on the other important aspect of documentation is the structural reuse of
content and optimizing technical means for reuse. With all their business
requirements in mind, Finn-Power was looking for a highly intuitive,
low-threshold content management solution (CMS).
We
tapped into our partner network and found Author-it to be the perfect fit with
the customer’s requirements as it includes a translation management module that
allows users to efficiently and effectively manage multilingual content. Author-it
allows you to reuse content with a high level of granularity. While most CMS systems
just let you reuse whole blocks of text, Author-it allows for text reuse on the
sentence level, doing away with the need to define portions of text intended
for reuse.
Said
Ms Hanna Korpinen, Manager of R&D and Documentation: ”Now that we have also
taken on this other important aspect of documentation, we are better positioned
to provide quality documentation to our customers on-time and within budget!”
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